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Frequently Asked Questions
How long does shipping take?▼
We process orders within 2 business days. Standard shipping typically takes 3 to 7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?▼
Generations offers a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid shipping label for your return.
What payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing through Klarna for customers who prefer to pay in installments.
How do you ensure product quality?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium, sustainable fabrics to ensure your fashion pieces maintain their shape and color through years of wear.
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